Resumé

Strategic product designer and design leader with an extensive track record
of shipping SaaS products and native mobile apps in healthcare, financial services, education, and e-commerce. Strong cross-functional collaborator
and communicator, comfortable with ambiguity and complexity, always striving for continuous improvement. Operationally minded, with experience building design practices and processes for high-performing design teams. Highly engaged mentor for peers and emerging product design & UX professionals.

Experience

Product Design Lead September 2022 – Present
Panorama Education – Remote

• Oversee product design execution and its alignment to overall product strategy and goals for one of the company’s three major product lines

• With engineering leads and product managers, define high-level requirements, constraints, and goals for complex projects, break down large problems into smaller ones, and identify dependencies to rationally sequence the work in a strategic way

• Collaborate with peer design leads on product-line-spanning design initiatives to integrate those products into a single platform for a cohesive, consistent user experience

• Mentor and coach product designers, leveling up both technical and communications skills to successfully collaborate across functions and build great products 

• Create tools, processes, and documentation for design team members to operate smoothly and efficiently
  

Product Designer January 2022 – August 2022
Northstar Money – Remote

• Spun up user research practice encompassing user persona definition and operational processes for continuous discovery and research study execution

• Partnered with product and engineering to define solutions, scope, and product requirements

• Facilitated workshops for business stakeholders and cross-functional teams to ideate, align, and make decisions

• Designed consumer-facing features for financial wellness product on web and iOS; contributed to web and iOS design systems and component libraries

UX/Product Strategist June 2020 – January 2022
Vanguard – Philadelphia

• Drove stakeholder alignment on product vision for consumer mobile app serving 2.5M clients

• Facilitated workshops for business stakeholders and cross-functional teams to ideate, align, and make decisions

• Led UX strategy with content strategists and user researchers, providing senior leaders with a more cohesive vision of the product’s north star

• Mentored and coached UX designers and strategists to hone their craft and level-up their skills

• Developed operational processes; managed day-to-day project tasks and led collaboration sessions for UX designers, writers, and researchers

Lead Product Designer February 2019 – June 2020
Senior Product Designer January 2018 – February 2019
Product Designer November 2016 – January 2018
Wellframe – Boston

• Designed features and capabilities from end-to-end for iOS, Android, and web SaaS products

• Built design system to create consistent and standardized UI patterns; reduced visual design process delivery time by 40%

• Conducted user interviews and usability testing at client sites with B2B product users; synthesized qualitative data and generated actionable insights for product improvements

Designer February 2016 – November 2016
BEAM Interactive – Boston

• Participated in design sprints to define and explore future digital experience with and for firm clients; performed design thinking exercises, competitive and landscape analyses, and experience audits

• Prototyped working demos with engineering team, observed user testing, and analyzed insights

• Partnered with producers, account executives, strategists, and
  copywriters to execute against objectives presented in client briefs

UI/UX Designer February 2014 – February 2016
Wayfair – Boston

• Led end-to-end creative redesign of iOS app for iPhone and iPad

• Drove initiative to create mobile style guide and pattern library to reduce engineering effort and unify brand across devices and platforms

• Collaborated with UX writers and engineers to bring UI designs to fruition

Additional Experience

Designer, Go Ahead Tours June 2012 – December 2013 
EF Education First, Cambridge MA

Designer September 2009 – July 2011 
Block Club Creative, Buffalo NY

Graphic Design Co-op March 2008 – September 2008 
Susquehanna International Group, Bala Cynwyd PA